Responsible Gaming

Version 1.1 | Published: September 2022

As a part of our lotto service partnerships, we provide a safe and secure environment for playing the lottery. In partnering with us, you agree that when promoting, you must ensure that none of our products or services are being purposely targeting those under the age of 18. Advertising should not be invasive to users' website experience, and content should remain accurate and current for all terms and purposes, including promotional material. When advertising with us via the website(s), all information displayed must contain the age limit, a message of gaming responsibility and a link directing the user to a legitimate source for practising responsible gaming.

WGambling should not be viewed as a way of making money and should not be advertised, displayed or alluded to as such. Playing should be an exciting and fun experience for players.

Affiliates should not allow users to think that "chasing" is a viable playing option. Players should not be encouraged to play beyond their means.

Players should have the option to Self Exclude from gambling products if their so choose. More information on "Self-Exclusion" is set out lower down on this page.

Problem Gambling

We believe that the long-term sustainability and growth of the iGaming industry are dependent on responsible operations. This is achieved by collective effort across the industry in collaboration with our affiliates, and advertisers and a promise to our customers.

These questions are provided to help an individual decide if he or she has a problem and needs to seek help:

  1. Have others voiced criticism over your gambling?
  2. Have you ever lied about the amount you have gambled or the time you have spent doing it?
  3. Do you gamble alone for long periods?
  4. Do you stay away from work to gamble?
  5. Are you reluctant to spend gambling money on other things?
  6. Have you lost interest in your family, friends or pastimes due to gambling?
  7. Do you feel you must try and win back your losses or find yourself chasing a loss?
  8. Do you gamble until your last penny is gone?
  9. Have you lied, stolen or borrowed money to gamble or to pay gambling debts?
  10. Do you feel depressed or suicidal because of your gambling?
Getting Help

There are lots of non-gambling organisations that can provide free support and assistance to anyone with a gambling problem.
If you feel problem gambling applies or may apply, we recommend you contact one of those organisations for advice and guidance.

The following websites are available with our recommendation, but you can search online under "responsible gaming & self-help" to find others pertaining to your specific location. Each link contains guidance, helplines and e-mail addresses that you can contact if you would like confidential advice and support.

National Council on Problem Gambling (

The National Council on Problem Gambling is the UK's national advocate for programs and services to assist problem gamblers and their families.


GamCare has a commitment to promoting responsible attitudes to gambling and to work for the provision of proper care for those who have been harmed by a gambling dependency.

Gamblers Anonymous (UK) (

Our Responsibilities - Underage Gambling

It is not permitted for anyone under the age of 18 to gamble with us. This is the law as it affects us, regardless of your location and local laws. In partnering with us, you agree that when promoting, you must ensure that none of our products or services are being purposely targeting those under the age of 18.

If anyone under the age of 18 is found to have opened an account with us, the account will be closed, all tickets will be voided, all deposits returned and all winnings forfeited and affiliate income ties will be ceased.